Red Door Property Management's Leasing Process

Protecting Your Property, Simplifying the Experience

Securing a tenant is just the beginning. At Red Door Property Management, our leasing process is designed to protect your investment, ensure legal compliance, and foster long-term tenant satisfaction. From legally sound lease documents to pre-renewal inspections and detailed move-out procedures, we go beyond the basics to provide a smooth, transparent leasing experience for both owners and tenants.

Detailed Move-In Inspection

Before we hand over the keys, we complete a full move-in inspection that includes:

A detailed checklist documenting every room
High-resolution photos and videos
A walkthrough form signed by the incoming tenant

This documentation protects both owners and tenants by establishing a clear baseline for the home’s condition.
Additionally, Red Door provides a follow-up video inspection around three months into each lease—included at no extra cost—to promote tenant accountability and catch small issues early.

Legally Robust Lease Agreement

Our leases aren’t generic templates—they’re custom-built legal documents created to safeguard your property. Every agreement includes clear terms that:

Prohibit unauthorized occupants and subletting
Enforce HOA rules (when applicable)
Outline maintenance, pest control, and utility responsibilities
Establish smoking and pet restrictions
Define rent payment methods, penalties, and eviction procedures

We regularly update our leases to reflect Indiana housing laws and evolving landlord-tenant regulations.
All leases are digitally signed, and payments are processed securely online—no paperwork, no mailing delays, no excuses.

Tenant Portal: Rent Payments & Communication

Each tenant has access to a secure online portal where they can:

Set up automatic rent payments via ACH
View payment history and account balance
Submit maintenance requests
Access digital copies of lease documents

This system increases accountability, reduces late payments, and creates a transparent paper trail for every interaction.

All tenant communications flow directly through the Red Door team, ensuring every exchange is consistent and professional. We handle:

General lease inquiries
Maintenance requests
Policy reminders
Notices and violations

We also hold tenants accountable for lease or HOA violations and for negligence that causes preventable maintenance issues. You stay protected, and we handle the tough conversations.

90-Day Lease Renewal Process

Lease renewals aren’t an afterthought—they’re part of our proactive strategy to maximize your ROI while keeping great tenants in place.
Ninety days before the lease expires, we:

Conduct a pre-renewal inspection to assess property condition
Perform a market rent analysis to identify adjustment opportunities
Present rent recommendations to the owner
Begin renewal discussions and negotiate new terms with tenants
Draft the updated lease and collect digital signatures

This process ensures a seamless transition and gives both parties time to plan ahead.

Move-Out Inspection & Security Deposit Reconciliation

When a tenant moves out, Red Door performs a complete move-out inspection within 24–48 hours that includes:

Full video and photo documentation
Room-by-room condition review
Comparison to the move-in inspection report

Findings are used to determine any security deposit deductions and to manage deposit reconciliation transparently and legally.

Standard Security Deposit Policy

Unless special circumstances apply, Red Door collects one full month’s rent as a security deposit.
Higher deposits may be required for:

Low credit scores
Limited rental history
Negative landlord references
Multiple pets or high-risk pet profiles

This policy protects against unpaid rent, damage, and lease violations.

Peace of Mind, Built into Every Lease

With Red Door Property Management, leasing is more than a signed document—it’s a system for protection, clarity, and peace of mind.
Our process is designed to:

Protect your property
Streamline tenant onboarding
Provide clarity and consistency
Encourage tenant satisfaction and long-term retention

Whether you’re leasing your first property or managing an entire portfolio, our team handles the details from start to finish so you don’t have to.